Services

•  Quality Engineering & Remote Support

Comprehensive quality engineering support for suppliers and OEMs — aligned with AIAG & VDA standards.

• APQP / PPAP Management

Full preparation and maintenance of documentation, control plans, flow charts, boundary samples, and PSW submissions according to customer-specific requirements.

•  PROBLEM SOLVING & ESCALATION

Rapid support for production issues, customer concerns, and urgent escalations.

• 8D Methodology & Root Cause Analysis

Structured 8D reports, Ishikawa, 5Why analysis, corrective and preventive actions, and customer-ready documentation.

• Immediate Containment Coordination

Fast response during critical events — stabilizing production through containment planning, execution, and verification.

• Customer Communication & OEM Interface

Direct, professional communication with OEM and Tier-1 quality teams (Mercedes-Benz, BMW Group, VW Group) during escalations and serial production.

• Crisis Support

On-demand engineering support during launches, quality crises, or unexpected customer requirements.

•  PRODUCTION & DATA

Accurate monitoring and transparent reporting to support stable serial production.

• PPM & Quality KPI Tracking

Analysis of PPM trends, NOK ratios, scrap, rework levels, and customer complaints.

• SORTING OVERSIGHT

Independent supervision and verification of outsourced sorting and rework activities.

• Sorting Control & Verification

Supervision of sorting actions, defect classification, boundary sample alignment, and verification of sorting results.